Refund, Returns, and Warranty Policy

This is our terms and condition page on the Refund and Returns Policy


PAYPAL Refund Fee

Activity Country/Region Fee
Refunding a Commercial Payment Hong Kong SAR China, China, Indonesia, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand and VietnamAlbania, Andorra, Bosnia and Herzegovina, Croatia, Georgia, Iceland, Moldova, Monaco, Serbia If you refund a transaction, we’ll retain the fees you paid as set out on our Fees page.

When the customer receives the goods and they are in good condition, but the customer does not want the goods based on their subjective wishes, we refuse to return or exchange the goods.

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {}.

Sale items

Only regular-priced items may be refunded. Sale items cannot be refunded.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {} and send your item to: {No.888, Shuangnan Avenue, Chengdu, Sichuan, China,610200}.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

To return your product, you should mail your product to: {No.888, Shuangnan Avenue, Chengdu, Sichuan, China,610200}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact us at {} for questions related to refunds and returns.



Except as otherwise stated, the only warranties applying to materials sold are those, if any, specifically provided by the manufacturer to be honored by the manufacturer. items

marked lifetime warranty are subject to manufacturer’s warranty terms. except as set forth herein, “AIKRON” makes no warranties,

whether written or oral, express or implied. “AIKRON” disclaims any express or implied warranties of performance, merchantability, fitness for a particular purpose,

workmanship, quality, durability, suitability, or non-infringement including without limitation in those instances where changes, alterations, or modifications are made in

materials at the request or instruction of the customer, and the customer agrees not to claim or commence suit against based on any such disclaimed warranties or such

manufacturer’s warranties. our obligation is limited only to the repair or replacement of defective parts or, at our sole option, to refund the purchase price. a full refund will be

given, subject to our q.a. inspection, for any defective item returned to us and received by us within 30 days of the date of shipment in its original packaging.

Shopping Cart
Scroll to Top